Privacy Policy

Last Updated: 11/07/2026

PRIVACY POLICY

Last updated: 11 July 2026

Clarity ("Clarity", "we", "us" or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and protect the information you provide when you visit our landing pages, submit an enquiry, or respond to our advertising, including advertising on Facebook and Instagram (Meta platforms).

This policy is written to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By submitting your details to us, you agree to the collection and use of your information as described below.

WHO WE ARE

Clarity is a B2B lead generation and sales agency based in Sydney, Australia.

Address: 25 Lyons Rd, Camperdown NSW 2050, Australia

Phone: 02 8002 1685

Email: [email protected]

Website: https://claritysolutions.au

INFORMATION WE COLLECT

We only collect information that is reasonably necessary to provide our services and respond to your enquiry. This may include:

- Your name

- Your email address

- Your phone number

- Your company or business name

- Any details you include in a message or enquiry form

- Information about your marketing or lead generation needs

When you interact with our ads or landing pages, we may also automatically collect technical information such as your IP address, device and browser type, the pages you view, and how you arrived at our site (for example, by clicking a Facebook or Instagram ad).

If you submit your details through a Meta (Facebook or Instagram) lead form, Meta may pass the information you entered on that form directly to us.

HOW WE COLLECT YOUR INFORMATION

We collect your information when you:

- Complete a form on one of our landing pages or on our website

- Submit a lead form through a Facebook or Instagram advertisement

- Contact us by phone or email

- Interact with our website, ads or cookies and tracking technologies

COOKIES AND TRACKING TECHNOLOGIES

Our landing pages and website use cookies and similar tracking technologies, including the Meta Pixel, to understand how visitors use our pages, to measure the performance of our advertising, and to show relevant ads to you and similar audiences.

These tools may collect information such as your device details, browsing activity and interactions with our ads. You can control or disable cookies through your browser settings, though some parts of our pages may not function properly if you do.

You can also manage how Meta uses your information for advertising through your Facebook and Instagram ad preferences.

HOW WE USE YOUR INFORMATION

We use the information we collect to:

- Respond to your enquiry and contact you about our services

- Provide you with information, quotes or a consultation

- Deliver, improve and personalise our services

- Send you marketing communications where you have agreed to receive them, or where otherwise permitted by law

- Measure and improve the performance of our advertising and landing pages

- Meet our legal and regulatory obligations

If you no longer wish to receive marketing communications from us, you can opt out at any time by using the unsubscribe link in our emails or by contacting us at [email protected].

WHO WE SHARE YOUR INFORMATION WITH

We do not sell your personal information. We may share your information with trusted third parties who help us operate our business and deliver our services, including:

- Customer relationship management (CRM) and email marketing platforms

- Advertising and analytics providers, including Meta Platforms, Inc.

- IT, hosting and software service providers

- Professional advisers, where required

Some of these providers may store or process your information outside Australia, including in the United States and other countries. Where this happens, we take reasonable steps to ensure your information is handled in a way consistent with the Australian Privacy Principles.

We may also disclose your information where required or authorised by law.

HOW WE STORE AND PROTECT YOUR INFORMATION

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. We keep your information only for as long as it is needed for the purposes described in this policy, or as required by law.

ACCESSING AND CORRECTING YOUR INFORMATION

You have the right to request access to the personal information we hold about you and to ask us to correct it if it is inaccurate, out of date or incomplete. To make a request, contact us at [email protected]. We will respond within a reasonable period.

HOW TO MAKE A COMPLAINT

If you believe we have breached your privacy or mishandled your personal information, please contact us first at [email protected] so we can investigate and try to resolve the matter.

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the date it was last updated shown at the top.

CONTACT US

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Clarity

25 Lyons Rd, Camperdown NSW 2050, Australia

Phone: 02 8002 1685

Email: [email protected]